Making a real and
lasting difference

Our values mean everything to us. They play a critical role in our culture and influence every decision we make; providing a positive framework to guide behaviours and actions throughout the organisation. All of our colleagues share these values, which is part of what makes Choice Care unique. Together, our aim is to make a real and lasting difference to the lives of everyone we support. Our values are how we aspire to achieve that.

Our Vision

Our vision is to provide the highest standards of care for people with learning disabilities, autism, mental health conditions and complex needs, giving those we support the opportunity to lead independent, active, fulfilled lives and, whenever possible, to achieve exceptional outcomes.

Our Values


Our purpose is to help everyone in our care to live happy, meaningful and fulfilled lives, regardless of their challenges, respecting personal choice and independence. We treat every person we support with dignity and respect, working with them, and those close to them, to identify and achieve individual goals.


The quality of care we provide is always our first priority. We aim to be at the forefront of best practice, consistently striving for positive outcomes by investing in our people, environments and practices. We continue to set high standards and constantly challenge ourselves to eclipse them.


We are single-minded in our commitment to those we support. Our colleagues are passionate, warm-hearted and dedicated, consistently going the extra mile for those in their care. We come to work with a sense of optimism and purpose because we are here to uphold the rights of others.


We are guided by a philosophy of professional integrity, decency and openness in everything we do. We pride ourselves on being accessible, trustworthy and accountable - an ethical provider, fair and honest in our dealings with each other and all those we come into contact with.


We have been a leading complex needs provider for over 25 years, with an outstanding reputation and a proven track record for delivering high quality care. We are a reliable partner to our stakeholders and work hard to ensure we provide the level of service we commit to, and keep the promises we make.

A unique family culture

By working at Choice, you're joining a supportive team, with an open, honest culture, where commitment, hard work and enthusiasm are always valued.

Our homes are more than just a place to live and work, they're like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care.

We provide support that's tailored to the individual. That means getting to know people properly. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem. In every Choice Care home there's a strong emphasis on living life to the full and having fun, with purposeful daily activities and regular social events for everyone, colleagues and those they support, to get involved in and express themselves through.

Learning Disability EnglandARC England MemberThe Care Workers CharitySurrey Care Association MemberDisability Confident CommittedRecommend on