New to care

If you're new to care, Choice Care is right place for you!

Working in the care sector can be incredibly rewarding. The opportunity to make a real and lasting difference to the lives of the people you support brings an extraordinary sense of achievement.

We work with people who have complex needs and often require great patience and understanding, so the job can be challenging and it’s not for everyone - but if you've got that kind of compassion and commitment, you'll grow, not just as a professional, but as a person. 

Service based roles within Choice Care

Understanding the types of roles you'll find in Choice Care might help you navigate your way around our jobs and our services when you start work with us

Home/Service Manager

Our Registered Care Home or Service Managers are responsible for overseeing the day to day operation of the home or service, which includes the care provided, safeguarding of our residents and the development of our colleagues. This is a busy role which involves regular communication with the senior management team.


Deputy Manager

Deputy Managers play an important role in supporting the Home/Service Manager by leading the care team and ensuring high standards are achieved at all times. Our Deputy Managers have extensive experience in social care and support with developing and implementing care and support plans on an individual basis in order to help our residents achieve positive outcomes.

Assistant Manager

The Assistant Manager supports both the Home/Service Manager and the Deputy Manager with all aspects of the day to day activities within the care home or service. Developing, implementing and monitoring of care/support plans alongside assisting with staff supervision and administrative tasks are some of the duties involved.

Senior Social Care Worker

Our Senior Social Care Workers oversee teams of Social Care Workers, Activity Coordinators and Apprentice Social Care Workers. Working closely with the management team and other healthcare professionals they are essential to the smooth operation of a care home or service.

Social Care Worker

Social Care Workers are responsible for providing all aspects of care and support to our care home and supported living service residents. Ensuring the residents lead happy, fulfilled lives whist achieving their goals is at the heart of everything they do.

It all starts with an induction

Our induction programme is recognised as one of the best in the care sector, rated highly by over 90% of our colleagues, many of whom say it's more detailed and inclusive than anything they've experienced in their career.

During their first 12 weeks, new colleagues are introduced to every aspect of their role. The programme combines a mix of face-to-face training, one-to-one discussion with the Service Manager and practical experience, complemented by sector-leading e-learning, developed by national subject matter experts.

Everyone shadows a senior team member, who also acts as a mentor, growing their responsibility as they build their knowledge of the service, the specific needs of those they're supporting, health and safety requirements, company policies and performance expectations.

After three months, new joiners are already very much part of the team, competent and confident in their duties, under the continued guidance of the Service Manager.

Working in our services - how will you make a difference?

Working in social care is meaningful and rewarding. It offers the chance to make a real difference to people's lives - but what does it involve?

Social care really is a job where every day is different; there just isn't a typical routine. But some of the things you might expect to be responsible for include:

Help with personal care, medication and completing daily observations

Supporting the people we care for may involve help with personal care such as washing, showering and brushing their teeth. Some also need help with taking or remembering to take their medication. Completing daily observations and maintaining accurate records is essential during any shift at our services to ensure that the handover to the next staff team includes everything it needs to

Meal planning and preparation

Helping with meal planning, budgeting and assisting with the preparation of meals for breakfast, lunch and dinner is essential to the wellbeing of those we support. Some residents also need assistance at mealtimes, whilst others benefit from the activity involved with washing up afterwards

Daily activities and appointments

Planning activities, assisting with those each day and ensuring our residents attend scheduled appointments is key responsibility for those working in our services. If you're a driver, you may also need to drive those we care for to college or their part time jobs

Completing household tasks

Domestic tasks such as doing the shopping and the laundry also essential to the smooth running of every home

Social activities, trips and outings

Overseeing activities outside the home and accompanying the people we care for to enjoy those trips, whether that's an evening at the pub, or a day out at a theme park is all part of the job when you're a Social Care Worker

What does it mean to be a Social Care Worker?

Our Social Care Workers help everyone we care for to live safe, happy, fulfilled lives, as independently as possible. Whether in our residential homes or as part of a supported living service, the duties and responsibilities of a social care worker are unique and varied, because the people you're supporting often have very different needs. 

Social Care Workers provide individually tailored support, as detailed in each person's Care Plan. As a result they build close bonds with the people they care for, helping to create enduring, positive relationships.

In addition to working with those we support, you will often liaise with family members and other significant people in individuals' lives, giving them confidence and reassurance, and involving them in their loved one's care. You'll also interact with a range of care professionals and clinical practitioners to help ensure the consistency and quality of the support we provide.

Specialist support roles - Positive Behaviour Support (PBS)

Positive Behaviour Support (PBS) is a person-centred approach to supporting people who display or are at risk of behaviours which challenge. PBS is fully integrated into the Choice Care approach, and we have our own in-house PBS team who work closely with our homes to monitor the behavioural, emotional and psychological needs of those we care for.

Our in-house PBS team offers a flexible, person-centred approach to reduce challenging behaviour and self-injury and supports our social care workers, who play a critical role in maintaining everyday positive interaction and responding to potentially challenging incidents.

Development opportunities and career progression

You have to be special to work at Choice Care. Our organisation attracts outstanding people who share an abiding commitment to those we support. As a result, our colleagues are naturally caring and compassionate, friendly and warm-hearted. Extraordinary people, consistently willing to go the extra mile for everyone in their care.

You don't always need previous experience or qualifications for the role because as part of the Choice Care family, if you want to, we'll help you find the opportunities to develop your career with us.

Find the role that's right for you

Be part of our exciting journey full of growth opportunities and know that you are enabling more people to have better support to live the lives they want to